Hello,
Received [my order] today. Extremely
pleased with the prompt and courteous attention I was given, as
well as the book being in such fabulous condition. Please let me
know if you come across any more of the same book, I would like
to give one to each of my children on their birthday.
Thanks,
E.J.R. -- Jupiter, FL

Hello Michael:
Thanks for you fast and efficient
service. When I am browsing in ABE, I look forward to having
your company name come up. I know I'll receive fast and
efficient service on my order. Thanks again.
Bye for now,
J. S. -- Englewood, CO

Michael,
Thanks for the prompt shipment of
the book which I just received today! The book arrived in great
shape. The book was a present for my husband (who loves it)
& if you have any more railroad items, please feel free to
email either myself or my husband with any information.
Looking forward to doing business
with you again. Thanks!
M.B. -- Rollinsville, CO

Michael,
The book arrived Monday in great
shape. I appreciate the extra trouble you went through in
carefully packaging it for shipment. It came through in perfect
order to your credit.
Thx
D. T. -- Bryant, AR

Hi Marla and Michael!
I just wanted to let you know that
the book arrived today.
I haven't gotten to look at the book
yet -- it arrived late this afternoon, and I promised my wife I
wouldn't get too involved with it until she started to watch the
Orioles game tonight. (I'm sure Seattle will beat them as badly
as they did last night, but she still has faith that something
good will happen to the Orioles!!) The book looks in very good
condition, and I am really anxious to read it.
Thank you so much for such a smooth
transaction!!
Regards
K.B. -- Gettysburg, PA

Hello,
[My order] arrived today and it's
great. Thanks again for your help. I do hope we can do some more
business together in 1999!
Regards and Best Wishes,
J. Y. -- Ellicott City, MD

Dear Michael,
I picked up the last order from you.
I just wanted to say that they are in perfect condition. The
quality of all the books I have bought from you is outstanding.
I always fear getting musty/smoky books over the net like I've
gotten from some large bookstore chains. I'm looking forward to
getting home tonight and enjoying my new finds.
Thanks,
B. H. -- Windsor, CA

Finally had a chance last night to
sit down & open up the boxes from the earlier order, very
pleased with the books and the packing was excellent!
C. M. -- Pittsburgh, PA

Dear Friends,
The book arrived in Friday's mail in
excellent shape. It is even better than you described in you
list: looks mint to me.
Best regards,
J.T. -- Crown Point, IN

I just want to say that I received
the book and was very pleased with the prompt delivery and
the condition of the book. I have dealt with a few antiquarian
book vendors via the internet and have found that sometimes the
product and service on the vendors side was disappointing. This
time my expectations were exceeded.
Thanks,
P.S. -- Toronto, Ontario

I just wanted to let you know that
the book I ordered from you arrived here in New Hampshire on
Tuesday. It's perfect and my husband loves it. He is curious how
a book that probably didn't have a huge number published, about
a railroad located in the East, managed to find its way to a
bookstore in Washington!
Again, thank you for your quick service!
L.F. -- Windham, N.H.

Dear Vandewater Books staff:
Through your bookstore I was able to
locate a very rare railroad book at a quite reasonable price!
Your staff was prompt, friendly, even thru the internet medium,
and the book arrived in a surprisingly short time! Packing was
superb and the book was as advertised! I would instantly
recommend Vandewater to a railroad hobbyist such as myself, or
anyone who enjoys books!
J.C. -- Brandon,MS.

[And this message from a
regular customer:]
Remember when I wrote to put part of
the book order on credit card and some on check so my wife
wouldn't find out? Well, she saw my copy of that email to you
and found out! As expected I was in hot water for a day or so.
You'd think after 25 years of marriage I would have gotten
smarter :-)
D.S. -- (location withheld)